Ahead of reopening of the West End of 1 December 2020, we are working closely with the Metropolitan Police Service (Met) and Westminster City Council (WCC) to ensure we have appropriate plans in place across the BID area.
Policing and security
The Met will be re-introducing manned podiums at Piccadilly Circus and Leicester Square to provide a visible deterrence to any would-be offenders. Special Constables, Response Team officers and Dedicated Ward Officers will be available throughout re-opening week, working alongside our private security team to enhance visibility in the area.
Our private security team will be increasing their area patrols and rearranging their shift patterns to improve their presence on-street to mitigate concerns of low-level crime, anti-social behaviour and crowding.
Heart of London’s dedicated City Inspector resource continue to be on duty 7 days a week. The City Inspectors will be providing guidance to businesses on queue management. They will also work to ensure the public realm spaces remains clutter free, that the required cleansing standards are maintained, and the public highway remains free of unsightly commercial waste. They will continue to engage with illegal street traders, buskers and street gamblers and take the required enforcement action when this is required. Furthermore, the City Inspectors will continue to engage with the more vulnerable members of our community and ensure that they are receiving the required support from Outreach services.
Our cleaning team will introduce further on-street sanitisation cleansing frequencies, disinfecting touchpoints and surfaces. In addition, our rapid janitorial response team will be available to respond to any on-street cleansing concerns.
Westminster City Council have updated their social distancing queuing guidance for retail, which can be found here. Should your business have any specific event plans or product launches that may possibly cause crowds or crowding, or you anticipate larger numbers than can be managed with appropriate social distancing, please email Robin.email@example.com with as much advance notice as possible to ensure our team are sighted on proposals. You may need to process an event application should the plans have an impact on the public realm.
Please visit the events section for further information.
The Heart of London’s Security team can be reached directly on 07432273388 or 07523901505. In an emergency please call 999 for non-emergency 101.
Should you require any further information, please contact Robin.firstname.lastname@example.org