The Future of the Workplace

Discussion with EY & London First

Heart of London Business Alliance (HOLBA) is hosting a series of sector-specific online events to update members and gather feedback on your plans and the impact of Covid-19 on your business.

In this event, HOLBA Chief Executive Ros Morgan will be joined by John Dickie, CEO at London First, and Caroline Artis, London Senior Partner at EY, to discuss the future of the workplace.

Caroline and John will also be sharing insights from EY’s latest report Renew London: Hybrid Working, which explores new working models that have the potential to increase productivity and employee satisfaction, as well as supporting and embracing the cities we live in.

This event will be a collaborative conversation with Heart of London members and our guest speakers. We encourage all members to attend and to share information about their own return to the office plans.

This event has now taken place.


11am – 12pm

Thursday 23 September 2021




Emma Underwood, Events Manager

View Report

Caroline Artis, Senior Partner for London, EY

Caroline has been a partner at EY for over 20 years and is currently the London Office Managing Partner. As well as being a global client service partner for large listed businesses, she has chaired the EY future of work project since August 2020. This project has reviewed all aspects of the EY business model including talent technology and Real estate, looking at how a hybrid working model might work. Caroline is also a trustee of several charities and is particularly engaged in the areas of social enterprise, social mobility, mental health, employability and education.

John Dickie, Chief Executive, London First

John Dickie is the Chief Executive at London First. Formerly the organisation’s Director of Strategy and Policy, he was responsible for the business membership organisation’s public policy development and its member management team. A former Deputy Leader of Camden Council in London, John was a member of the current Mayor of London’s London Finance Commission, the previous Mayor’s Infrastructure Delivery Board and is a member of the King’s College Commission on London.