Clean Air in the West End

Heart of London Business Alliance recommends the following key actions to deliver better air quality, reduce traffic and make a contribution towards a zero-carbon economy.

Goods vehicles already account for up to 30% of traffic in the West End and commercial traffic is predicted to increase from 200,000 vehicles to 270,000 a day in the future.

By working together and taking key actions we can improve on the air quality, making more space for pedestrians and creating a better environment for everyone who works, lives, or visits the West End.

1. Property Owners to Introduce ‘Green Leases’ for New Tenants

A Green Lease is a lease that incorporates clauses whereby the owner and the occupier undertake specific obligations to improve the sustainable operation and occupation of a property. It can ensure occupiers all use the same waste collection, deliveries and servicing companies, contributing to reducing pollution and traffic congestion in central London.

Property owners such as The Crown Estate have implemented Green Leases and we encourage other landlords to do the same.

Advice on Green Leases can be found here.


2. Consolidate Waste and Recycling Collections

There are up to 60 different waste companies operating in Westminster alone. We encourage businesses to switching their waste and recycling supplier to reduce the number of operators in the West End.

We encourage all businesses to switch to our preferred suppliers and use Westminster Waste Services, operated by Veolia. As a public service, Veolia does not charge VAT, so is 20% less expensive. Veolia is also migrating its fleet to entirely electric vehicles. You can find out more here.


3. Install a Recycling and Waste Compactor

Community Infrastructure Levy (CIL) funding from Westminster City Council (WCC) has been secured by Heart of London Business Alliance for West End businesses to install waste compactors.


We are currently seeking additional sites to install new compactors. Participation will not cost businesses anything and will contribute to improving air quality, reducing carbon and reducing waste.

The CIL funding allows us to expand the original pilot project we implemented at 30 Panton Street, vastly improving the air quality within London’s West End. More information about the pilot project can be found here.

For more information, please contact


4. Use zero-emission delivery services

Many businesses are switching to zero emission delivery and courier services. These often can be cheaper, faster and better for the environment.

The XeroE platform pools London’s emission free vehicles into one place for all your delivery and transport needs. You can find out more or register here.

We also suggest E-Cargo Bikes, which operates extensively in the West End.


5. Use Zero Emission Vehicles

Funding and support are available for businesses and organisations considering introducing electric vehicles. Grants of up to £2,500 are available for electric vehicles, include commercial vehicles via the government website.

Businesses and other organisations can apply for grants to install Electric Vehicle Charging Points. The funding is up to £350 for each socket, up to a maximum of 40 across all sites for each applicant.

Most charging point suppliers use renewable energy sources, making the transition to electric vehicles even better for air quality and reducing carbon.

Further information:

Service delivery planning

Small changes and tactical actions can reduce deliveries and traffic in the West End. Start with a mini audit and identify what you are ordering and who you are ordering from.

Consider these actions:

    • Reduce and consolidate deliveries by sharing suppliers or by using suppliers from one source which is already consolidated so that the number of delivery trips can be reduced.
    • Buy in bulk and store more on-site to reduce delivery frequency.
    • Centralise your ordering to avoid multiple team members placing separate but similar orders.
    • Centralise general business procurement to one person/department in the organisation.
    • Reduce the frequency of orders and centralise who buys items can decrease the number of vehicles used in deliveries.
    • Inform staff that all requests should be directed to this individual/small number of people.
    • Have a set ordering date and time each week and inform employees of this time.
    • Bunch orders together – agree with your supplier that, regardless of the number of orders placed during a given time period, the supplier only makes the delivery on a given day or date. Individual orders are ‘bunched’ so they arrive together, on a single vehicle. This reduces the overall number of trips needed and associated emissions.
    • Discourage personal deliveries at work. Some businesses have refused to accept personal deliveries into their buildings. Encourage employees to use alternatives to receiving personal deliveries at work, such as Click and Collect, which shows locations of several click and collect services that allow people to collect parcels near their homes. Encourage employees to arrange deliveries to their homes on days when they are working from home, both during a phased return to work and beyond. Some employers subsidise Doddle, Hub-Box or Parcelly memberships as a staff perk.

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